Best Practices that ensure your Ecommerce Shopping Cart is a Money Spinner
Trawl through the World Wide Web and you will find that there are plenty of shopping carts that are not treading the beaten track. They are trying to grab the attention of the visitors and sell products by trying different things. The use of unique themes, creative navigation buttons and striking visuals styles are employed to ensure that a visitor, once in the website only leaves after buying something from it. But dig a little deeper and you will find that many of these ecommerce shopping cart solutions that look different at first glance are actually doing the tried and tested things albeit accomplishing them in a different manner.
What they are actually doing is using innovative yet highly effective best practices to ensure that they become a money making machine. Now, it’s important to understand that it is far easier to read about best practices then it is to put them into practice. Also, the journey from reading about such practices and actually implementing them into ecommerce solutions is filled with ups and downs, modifications, going back to the drawing boards, twists, turns and eventually success.
Let’s take a look at some best practices that have a huge impact on what the sales figures of any ecommerce shopping cart are going to look like.
Nothing Sells like Navigation
I know it’s an oft repeated best practice but there is no getting away from the fact that any listing of such practices absolutely must contain ‘navigation’. If you are selling something on a website, you need your customers to find that product or service and this isn’t possible without navigation. It’s as simple as that and that is why convenient and easy to understand navigation is crucial for experiencing improved sales figures. You need to provide your visitors with a quick route to any section of your site especially its products’ details and purchase page. If you don’t, say goodbye to any chance of success.
Integration of Product Videos
Why product videos, when you have high resolution product images? Well, it’s because videos make a site more interactive. But this is not the end of it. By showing product videos you are actually telling your prospective customer two important things – 1. You are proud of showcasing your products’ functionalities 2. You want them to make an informed decision while buying the products. This will go a long way in establishing a credible and successful reputation for your business. And as we all know, when it comes to business, reputation is everything.
Implementing Customer Reviews and Ratings
Never fear customer reviews. Always give your customers the option of posting reviews and it’s advisable that you don’t tinker with them -if they are critical of your products and services let them be; and if they are positive about them, all the better for you. Also this is something that is going to make your shopping cart more engaging and help facilitate a better customer interaction. More importantly, it allows you to take cognizance of the reviews and ratings and ensures that this feedback encourages the improvement of your products and services.
Design that Facilitates Decision Making
The ecommerce store is not just a platform where your products and services are displayed and sold. It also acts as a means of ‘selection of the right product’. This will only happen if the design of your ecommerce shopping solution helps your prospective customers take the right decision regarding your products and services. Now let me twist things a bit. As an online store owner you will only be successful if your visitors buy what you want to sell. So, your design must be such that it focuses the attention of your visitors on certain products, this can be done through various ways and means including providing product recommendations, offering a best-selling products list etc.
Before I end, I want to offer a note of caution – Don’t think that these are the only best practices that ensure a profitable ecommerce shopping cart solution. A successful cart is a coming together of features that are a result of numerous best practices.