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Aug
20
2009

Google: The King of Search Engine ascents Enterprise Search

In the recent past, the enterprise search of Google has become more strong and innovative. According to the report of June, Google has 25,000 enterprise search customers which is a considerable rise from the 20,000 customers of last year. Nearly half of the customers make use of Google’s search appliance while the remaining utilize the hosted site search and similar other products.

One of the remarkable innovations brought in by Google is the scalability of its enterprise search appliance which is also known as GSA. This has enabled its customers to search billions of documents.

More recently, Google has added two new tools for Google Enterprise Search: Side-by-Side search comparison and new connectors for the GSA, both available in Google’s Enterprise Labs, which is similar to Gmail Labs.

Side-by-Side search lets employees test and rate results from two different search queries (Policy A vs. Policy B) on the same data, to see which gives better results. Employees can vote on their preferred results, by clicking on either the Policy A or Policy B button and the administrator can then use that information to choose and set up the right search solution for the business. It seems that this feature would be useful to administrators who are constantly trying to make internal search capabilities more effective.

Google is also offering a new tool that let’s businesses connect to different types of data, both online and offline, for search functionality. The GSA connector has been updated to search across content management systems of enterprises (such as SharePoint, FileNet, etc). Google also now provides a connector specifically for Salesforce data, so the GSA can include internal Salesforce data in search results.